• The loyalty card has no expiry date; however, we reserve the right to modify or cancel the programme at any time without prior notice.

• Lost cards cannot be replaced.

We offer a 20% discount on purchases made in-store only. To qualify, customers must present one of the following at the time of purchase:

• A valid student ID (physical card or verified UNiDAYS account accepted)

• A valid NHS ID card

Please note that Blue Light Card holders are not eligible for this discount.

We may collect the following types of personal information:

1.1 Personal Information You Provide

When you place an order on our online delivery platforms, we may collect:

• Name

• Contact details (email address, phone number)

• Delivery address

• Payment information (processed securely by third-party payment providers)

• Any messages or feedback you send us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies (see section 6 below)

We use your personal information to:

• Process and deliver your online orders

• Communicate with you about your order or enquiry

• Improve our website, menu, and customer experience

• Comply with legal or regulatory obligations

We process your data under one or more of the following legal bases:

• Contract: To fulfil your online order or provide requested services.

• Legal Obligation: To comply with tax, accounting, or regulatory requirements.

• Legitimate Interests: To improve our business and website performance.

We do not sell or rent your personal data. However, we may share your information with trusted third parties, such as:

• Delivery partners (for order delivery)

• Website hosting and analytics providers

• Legal or regulatory authorities (if required by law)

All third parties are required to handle your data securely and use it only for the purpose it was shared.

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy — typically up to 6 years for legal and accounting reasons.

Our website uses cookies to:

• Improve website functionality and performance

• Analyse site traffic using tools like Google Analytics

You can control or disable cookies in your browser settings. Please note that disabling cookies may affect website performance.

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict certain processing

To exercise your rights, contact us using the details below.

We use appropriate technical and organisational measures to protect your information, including:

• Restricted access to customer information

• Regular website security updates

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.